FAQs

TCG Protectors is a premium brand dedicated to empowering trading card game (TCG) collectors by offering high-quality protection and display solutions. From UV-protective acrylic display cases and durable card sleeves to secure binders and custom accessories, our products are designed to safeguard and showcase TCG collectibles like Pokémon Elite Trainer Boxes (ETBs), graded cards, and more. With a focus on quality, functionality, and collector passion, TCG Protectors serves a vibrant community of enthusiasts of all ages, helping them preserve their treasured collections while enhancing their trading and display experience.

We’re three lifelong TCG collectors passionate about preserving the value and beauty of collectibles. With years of experience in Pokémon and Magic: The Gathering, we started TCG Protectors to share our expertise and create display cases that meet collectors’ needs.

Visit our store, select your product, and follow the checkout process. You’ll receive an order confirmation via email.

We ship worldwide from our U.S. facility (Jacksonville, FL). Standard shipping takes 5–7 business days domestically, with expedited options available. International shipping varies by location—check our Shipping Policy for details.

Shipping costs depend on your location and order size. Domestic orders over $60 qualify for free standard shipping. View rates at checkout or contact us for a quote.

Yes, we ship to most countries. International orders may incur customs fees, which are the buyer’s responsibility. Delivery times range from 7–21 business days, depending on destination.

Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package’s progress on our carrier’s website.

We offer a 30-day return policy for unused, undamaged products in original packaging. Contact us at support@tcgprotectors.com to initiate a return. 

We take care to package securely, but if your case arrives damaged, contact us within 7 days with photos. We’ll arrange a replacement or refund at no cost to you.

Yes! We can create custom cases for unique TCG collectibles or display needs. There may be minimum order quantities on custom cases. Email us at support@tcgprotectors.com with your specifications, and we’ll provide a quote.

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As collectors ourselves, we love sharing knowledge! Check our blog for tips on protecting Pokémon ETBs, displaying graded cards, and maintaining collectible value.